As the situation around COVID-19 continues to evolve, we’re here to help you. CSEBO has been waiving all member out-of-pocket costs related to in-network COVID-19 treatment since April 1 for all plans and carriers. We’re now extending this policy through the end of the year and will continue to waive the member out-of-pocket costs for treatment delivered by providers of your respective carrier.


We’re waiving these costs because we know that many more people will need treatment for COVID-19 in the months ahead — and because it’s the right thing to do. It’s more important than ever that we don’t allow the cost of care to prevent our members from getting the treatment they need. They should be focusing on getting well — not worrying about how to pay for their care.


Please continue taking steps to help protect yourself and slow the spread of the coronavirus. Together, we can work to keep our communities healthy and strong.


We’re here for you. For more information, visit:

CSEBO Resources: www.csebo.net/Resources/Coronavirus

Kaiser Permanente Resources: www.kp.org/coronavirus

Anthem Blue Cross Resources: www.anthem.com/coronavirus/


What You Should Know


  • As of April 1, we waived member out-of-pocket costs for inpatient and outpatient services when treating COVID-19. Members who are diagnosed with COVID-19 will not have to pay co-pays or other cost-share related to their medical care and treatment of COVID-19, even if they have to stay in the hospital.
  • This waiver applies to all admissions whose date of service is from April 1 to December 31, 2020 (unless superseded by government action or extension).
  • This waiver of member out-of-pocket costs will apply to all places of service including, but not limited to, Hospitalization, Office Visit, Telemedicine, Emergency Room and Urgent Care.
  • This waiver also applies to inpatient medical, inpatient pharmacy, outpatient medical, and transportation costs associated with the treatment of a COVID-19 diagnosis.

For more comprehensive information regarding schools and the coronavirus, please visit Ventura County Office of Education.

VCSSFA's Legal Consortium Liebert Cassidy Whitmore - FAQ's for Responding to the Coronavirus Outbreak: Student Issues

VCOE School Action Steps for Pandemic Outbreak

California Department of Public Health - School Guidance on Novel Coronavirus or COVID-19

COVID-19 Educational Video 

COVID-19 Resources for Wellbeing

Employee FAQ's

Kaiser Permanente - for Members and non-Members

* Kaiser Permanente is gradually reopening some medical offices that were temporarily closed due to the coronavirus/COVID-19 pandemic. They have additional safety measures in place to protect your health, and they're thoroughly cleaning their acilities throughout the day.​ While the local medical offices (Camarillo Medical Office and the Thousand Oaks Vision Essentials Office) still remain closed, members can still get the care they need from the comfort of their home with e-visits, phone or video visits, and more. Emergency departments remain open for those with serious conditions who need immediate medical attention. 
Please see the below links for COVID-19 Reopening’s, Temporary Closures, and Consolidations:

English: http://kp.org/careoptions/scal

Spanish: SCAL Facility Updates on kp.org, Spanish 


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