Coronavirus
Until further notice, the CSEBO offices will close temporarily and employees will be working remotely from home. As the situation and recommendations are changing daily, our response will evolve. All employees have full access to emails and call forwarding has been arranged for the main CSEBO line at 805-383-1969. If you need any assistance, we encourage you to reach out to appropriate CSEBO staff via email or the main line, as all of us will be actively working and available. As a reminder, regular CSEBO office hours are from 8:00 a.m. - 5:00 p.m.
Until further notice, Kaiser Permanente is temporarily closing certain medical offices and corresponding pharmacies throughout Southern California. Members who were scheduled for appoitments, or have an active prescription, have been or will be notified. If Members have prescriptions waiting to be picked up at one of the closed locations, they can fill them at any Kaiser Permanente pharmacy. Local medical offices impacted include the Camarillo office.
Anthem Blue Cross Members: CSEBO's Anthem pharmacy benefits will be powered by IngenioRx beginning July 1, 2019. When you fill prescriptions at the pharmacy counter, make sure you use the most recent Anthem ID card information on file.
Aren't sure if you are using the most recent card? Check the issue date on the back corner. As long as your issue date is September 2018 or later, you have your most recent card. You can always download a digital copy of your ID Card straight at www.anthem.com, or on the Anthem Anywhere mobile app. You may also request a hard copy online, or by calling Member Services.
IngenioRx Letters for Members
Anthem Account Registration
Free emotional support is available for all Ventura County residents affected by the Thomas Fire and subsequent mudslides. Call 866-342-6892. This number will be open 24 hours a day for as long as necessary. This help line provides all those affected access to specially trained Optum mental health specialists.
CSEBO members who need assistance with substance abuse or mental illness, workplace conflicts, child or elder care can call CSEBO's direct line to care at 888-444-8624.
Use the access code CSEBO and receive immediate assistance at no cost for referrals or seeing a clinician within the Optum network. If you'd like to speak with an expert for financial or legal assistance, there's no cost for the initial consultation. Subsequent legal assistance will be available at a 25% discount.
For those who may be suffering or have a loved one suffering from addiction, please visit our Pain Medication and Treatment Alternatives page or contact the direct line to care at 888-444-8624.
For information on the Healthy Habits Incentive program please visit your district's page under CSEBO Districts.
Next CSEBO Meeting:
February 27, 2020 - 1:30 p.m.
March 26, 2020 - Strategic Planning - 8:30 a.m.
April 30, 2020 - 1:30 p.m.
May 2, 2020 - 1:30 p.m.
Optum Monthly eNewsletter