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Who to Contact

CSEBO Anthem-Blue Cross PPO

Questions regarding claims processing (i.e., benefits covered, amounts paid, explanation of benefits, denied claims, etc.) should be referred to the following:

Anthem-Blue Cross
P.O. Box 60007
Los Angeles, CA 90060
(800) 288-2539

The subscriber should use this reference initially. If he/she is not satisfied with the response, then the format outlined in the "Appeal Procedure" Section should be utilized.

If District personnel wish to get involved, the following Customer Service Representatives are available:

Keenan & Associates
(800) 447-1755

Questions regarding eligibility should be referred to:

Anthem-Blue Cross
P.O. Box 60007
Los Angeles, CA 90060
(800) 288-2539

-OR-

Bonilou "Lu" Cabarong
Membership & Billing
(818) 234-2289
(818) 234-4482 Fax

If the District desires an on-site visit from a Managing Account Consultant, an additional supply of physician directories or forms; or open enrollment assistance, the District Representative can contact:

Tammy Mimi Sze 
Account Representative
(818) 338-4347
tammy.sze@wellpoint.com

 

 

 


5189 Verdugo Way, Camarillo, CA 93012 • (805)383-1969 • FAX (805) 383-1971